Pet Sitting and Dog Walking Industry Consulting
Erin spent seven years as a part-time pet sitter for one of the largest pet sitting and dog walking companies in the country--because she simply loved animals and wanted to make extra money to pay for a housekeeper (true story). Never thinking that this work would influence her future role as business consultant, it instead provided invaluable experience and inside perspective as she began working with her first pet sitting and dog walking company client in 2011. Since then, Erin has worked with over a dozen pet sitting and dog walking company business owners around the country in a consultative capacity.
Her clients have told her that it is her business acumen, ability to focus on the big picture and drive for industry professionalism at all times that have made her a unique adviser. Erin is known for teaching her clients how to read their business financials and encouraging them to watch their KPIs: their key performance indicators. In the pet sitting and dog walking industry KPIs include revenue, labor costs/margins, and the number of new clients a business gets each month (among others). Erin also encourages her pet sitting industry clients to take a step back from the day-to-day issues they face, and make sure that they are setting clear goals for how they want their business to grow and evolve. Erin works with clients on pricing issues and margin issues, converting from independent contractors to employees, marketing messaging, referral programs, website design and operational issues, among other industry areas.
She is often called on for public speaking engagements, asked to do webinars, and write articles as a pet sitting industry expert.
Erin is also a certified dog trainer, and regularly volunteers for animal-related causes. She is a former board member of the Humane Society of Dallas County, and considers herself an equal opportunity animal lover.